Terms & Conditions

Reach Electronics is committed to providing high quality low cost electronics / accessories to our customers. As a retailer of quality aftermarket products, shall not be responsible for any errors or omissions that might be contained within our listings.

Reach Electronics reserves the right to change prices/availability and postage costs as required, when it suits the needs of the business. Accordingly, all Reach Electronics and third party information is provided "as is". We are not to be held liable or responsible for the content of any other web site linked to Reach Electronics. Links are provided as internet navigation tools only.

We make no representations or warranties, either expressed or implied, of any kind with respect to the products sold, other than as stated for our own products, by Reach Electronics.

Under no condition will we be liable for any damages, and in particular will not be liable for special, indirect, consequential, or incidental damages, or damages for lost properties, revenue or use, arising out of or related to the purchase or use of any of our products or the information contained within it, whether such damages arose in contract, negligence, tort, under statute, in equity, at law or otherwise.

The sole and exclusive maximum liability to Reach Electronics arising from any product sold here shall be the price of the product ordered. Our 12 Month Warranty covers all items, however, we may ask to inspect the item, prior to a warranty claim being approved, or denied.

If warranted, the item will be replaced initially, or refunded only to the price of the product ordered, at the date of purchase or shown on your receipt/invoice. We offer a Lifetime Warranty on certain products, but this does not extend to accidental damage or modification by you.

Under no circumstances will Reach Electronics be held liable to refund or replace any cables that have been neglected and damaged either directly or indirectly.

Our warranty is for manufacture defect only. We use inbound and outbound quality control measures to ensure that our customers receive fully working/tested items to the best of our knowledge.

We only warrant use with the supplied mains charger for your device or one bearing the correct CE marking. We do not cover for accidental damage in any way or form; caused by the user or any other 3rd party.

If any item(s) returned to us that are unwanted, or not suitable shall be refunded in full, however the buyer must pay the returns postage in all instances. We require the item(s) to be returned as received and unused, preferably in its original packaging if available. Proof of Posting, or, a suitable tracked method of posting must be used; if items are lost by the couriers, it is the customers responsibility to claim this loss back.

On all shipped orders we maintain high levels of account and address monitoring as well as using tracked mail services, delivery scanned such as Royal Mail 2D Parcels, Tracked, Tracked & Signed, UPS Standard, Hermes and Parcelforce.

Please make sure the Ship-To address you type during checkout is correct. We are not responsible for any wrong or undeliverable addresses. We will only refund customers for item(s) that are deemed lost by Royal Mail on or after the 15th Day from date of posting. Any demands for refunds before this time, unless agreed by us under exceptional circumstances will be rejected.

Reach Electronics act in accordance with the English Law, including Distant Selling Regulations and Consumer Contract Regulations. To help protect against fraud; any unreasonable demands made to us, including abuse and extortion, as well as leaving malicious feedback and other such offences will be investigated to the full extent.

We will report to your local authority if Reach Electronics or any of our partners, customers or staff feel to be or are threatened, either verbally or by email or any other contact without hesitation. As such, any unreasonable demands made for item(s), including that of purchases that are delivered of value and declared as not received will also be investigated. 

By purchasing any of Reach Electronics item(s), you hereby agree to these terms and conditions of sale.